Refunds policy

1) Within fourteen (14) days of us receiving your Order back by post, or receiving proof from you that your Order was returned to us, we will refund you the original purchase price and delivery charge for your Order, provided that you return the Product(s) to us in a saleable and unused condition as stated in Terms of Service Clause 7.2.

2) Refunds will be issued back to you as follows:

a) If you paid for your Order using a credit or debit card then your refund will be made back to the same card irrespective of whether you return your Order via post or in person to one of our stores. This will appear in your account within five (5) days depending on your card issuer.

b) If you paid for your Order using your PayPal account and you return it, your refund will be processed back to your PayPal once we receive and process the Order.

c) If you paid for your order using bank transfer, we will contact you via registered email to request account details. The account details shall similar to the registered account with us and refund payment will be made within 3-5 working days.